AgonPay™ is an alternative payment method available for users in our Dealer Program. It offers the ability to accept and process credit cards, in addition to ACH.
Audiogon has partnered with FortisPay—a leader in the payment processing industry—to offer Dealers competitive credit card processing fees for transactions on Audiogon, for eCommerce on their website, and for in-store purchases in their retail locations.
What types of rates does AgonPay offer?
Audiogon's partnership with FortisPay means that we can offer the following on processing fees:
- Credit Cards: 2.9% + 20¢
- ACH: 1% + 20¢
For comparison, PayPal is 3.49% + 50¢.
However, depending on your sales volume, credit history and other factors, you may qualify for lower rates for in-store and eCommerce transactions.
How do I use AgonPay as a payment method?
You must apply for a merchant account with FortisPay. Simply navigate to Account Settings > Payments > Fortis and click Onboard to start your application. Approval usually happens same-day.
Once approved, your Fortis Merchant Account will be linked with your Audiogon account, and the FortisPay option will be enabled during listing creation and in your default listing preferences for selection.
How do I know when I'm approved?
You will receive a welcome email from FortisPay with your merchant details when your application is approved. You will also see that your account is linked under Account Settings > Payments > Fortis
You may log into your Fortis Dashboard to review transactions, issue refunds, etc.
I've been approved but my Fortis Merchant account isn't linked to Audiogon. What should I do?
If you were approved, but your account is stuck in pending or still shows you need to onboard, reach out to Customer Support with your Fortis Merchant ID. We can manually link your account to get you set up.
Is there additional cost to use AgonPay™?
Access to AgonPay™ is included in your Dealer Program subscription. However, in some cases there may be a gateway fee applied to your merchant account. This is usually $9.95/month and 10¢ a transaction.
How long do ACH payments take to be available in my account?
ACH payments are the most secure payment method, and with a 1% processing fee they are also the cheapest. However, it does take 3-5 days for banks to transfer the money from the buyer's account to yours. You should not ship the item or create a label until we we verify that the funds have been transferred. When we receive confirmation, the order will then be marked as complete, and you will get a notification email.
During the interim, these listings will appear in the "Pending" Tab.
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