Fees

What are seller fees?

What happens if I do not pay my transaction fee?

What if my buyer backs out?

How are transaction fees calculated?

How do I pay my transaction fees?

How much do Bold or Featured upgrades cost?



What are seller fees?

Seller fees are the various costs and charges incurred in listing an item on Audiogon. There are two types of fees a seller may be expected to pay.

The first type is the Listing Fee. Listing fees are the cost associated with placing an ad or auction on Audiogon.  Premium/Pay Now Listings are determined by the item’s list price. Additional options are available for additional costs as labeled while posting.

The second type of seller fees are Transaction Fees. The transaction fees are only applied to Basic/Pay Later Listings if the item listed is sold.  

What happens if I do not pay my transaction fee?

In the event you have outstanding fees older than 30 days, those fees will be charged to the credit card associated with your account on the 3rd of the month.  For example on March 3rd, your credit card will be billed for any unpaid fees that are older than 30 days ( January1st-Feburary 2nd)

Here's how it works:
1.     As you sell items, we keep track of your fees and add it to your My Bill.
2.     Once a month, we add outstanding fees older than 30 days and generate an invoice.
3.     At this time, we notify you of the invoice and that we automatically charge the credit card you have on file.
 
Your credit card will ONLY be charged if there is a balance owed on your account.  If you would prefer to use another form of payment you my login at any time, access your MY BILL and pay your balance.

What if my buyer backs out?

An offer or bid on Audiogon once accepted (or the auction closed) constitutes a binding contract. Thus backing out of a purchase under these conditions is considered a very serious offense. If your buyer is unable or unwilling to follow through with the transaction as agreed via an offer or auction, you may submit negative feedback. The buyer that backs out committing to buy your item, a penalty fee of $19.00 will be charged to the buyers account.  Please email support with buyer back out situations.



Information for business owners or high volume sellers.

If you are a professional then it would be best for you to be part of our Dealer Program. 

How do I pay my transaction fees?

Transaction fees are automatically deducted from your paypal transaction.  As a seller you will receive the funds owed by the buyer minus the owed transaction fee.  


How much do upgrades cost?

Upgrading to bold is $2.50 and the Upgraded Thumbnail Carousel is $5. The Featured upgrade includes both the Bold and Thumbnail upgrades, as well as the ability for your listing to show in premium locations elsewhere on the site to shoppers. Featured is $20, and contains a bundled discount.


Need more help? email us